Tracking, Reporting, and Management
Data updates, budgets shift, and success metrics change. We see it all the time. That’s why we know routine tracking and reporting is crucial and we make it a key piece in working with our clients.
The client’s dedicated Client Success Manager is responsible for ensuring objectives are defined and measured throughout the program cycle. Including: health screening outcome report, incentive management reports, and process management of appeals and reasonable alternatives.
This strategy help ensure no surprises, and while we may have to alter the path, we are still all on the same path and on our way to achieving wellness goals together.